How do you ship a car bought at Copart or IAA auction?
If you purchased your vehicle through an auction house like Copart or IAA, the pickup process requires extra coordination. Unlike a private residence, auction facilities operate on strict schedules and require specific documentation before they will release a vehicle to a carrier. To avoid delays, you must provide the carrier with a valid lot number, the gate pin for the facility, and your buyer number.
The auction house must also have full payment confirmation on file before any driver can access the lot. Because these facilities often require appointments and have limited loading hours, auction pickups typically take one to three days longer to coordinate than a standard residential pickup. Always verify that your account is in good standing and that all release documents are finalized before we dispatch a carrier to the site, as missing credentials will cause the driver to be turned away at the gate.
